In this section of the website, we introduce you to one of our firms. Up next is TsH Professional Services, run by Director Chris Nurse and his team. Read his answers to get to know him and the firm.

What do you like about working for your firm?

“We are a very friendly crowd, and we have a lovely set of clients we really enjoy helping. Seeing success in action is really rewarding!”

What are in your words the strengths of your firm?

“We take it as read that the firm is a source of good, sound advice so clients can plan in confidence in the light of what we do and say. The art, however, is to answer the real question which is not necessarily what has been asked; so TSH will go the extra mile to keep close to our clients, so we understand the backstories.”

“TSH will go the extra mile to keep close to our clients so we understand the backstories.”

Chris Nurse, Director

What is the most valuable lesson you have learned at your firm?

“There is always more to learn. We like being inquisitive, and each family or business is different.”

What result you achieved for a client are you most proud of?

“A guy who managed a business in a neighbouring office mentioned he was being made redundant as the owner was closing the business. We talked. To cut a long story short, we encouraged him to take on the business himself. We worked really closely together and engendered the confidence that he could make a go of it. He grew the business very profitably, and he since retired comfortably. His life might have been very different if he had ducked the opportunity.”

“All that is important and has to be done right but it is the rear-view mirror.”

Chris Nurse, Director

What is your favourite statement that you regularly use when advising your clients?

“What are you going to be doing in 5 years time, 20 years time?”

Which conditions do you think a ‘firm of the future’ should meet?

“Forward-looking, not backwards. Accountants have often been thought of as dealing with the past, with historical accounts, with tax returns and so on. All that is important and has to be done right, but it is the rear-view mirror. In the real world, people need to be making quality, informed decisions about their next move – of course, they need to know where they stand today, but the future is bigger than the past. The firm of the future has to be fully engaged with its clients and well informed about their operations and business environment, able to anticipate developments and see how to navigate and take advantage of opportunities. That is a big ask, and it has to be founded on long term business relationships..”

How do you see the future of your firm from your perspective?

“Joining the Xeinadin group was a major step forward. This is a great network of firms with many different specialist skill sets and strong geographical coverage. In working together, that means we have a far wider, and deeper pool of expertise close at hand to draw on.”

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